A silver lining for us from LLRX.com - The Upside of the Downturn – Time to Work on Your Know How:
"So far, US law firm knowledge management initiatives have focused on finding the killer app to store and retrieve content – without adequately focusing on the quality of that content. If you have a state-of-the-art search engine, you can find all that great knowhow that distinguishes your firm from its competitors, right? But if there has been no strategic effort to develop a quality collection of the firm’s knowhow, what is your search engine retrieving?
A good collection of your firm’s knowhow should be a given in any law firm. Yet too often firms complain about the lack of good content that is easily accessible.
Content is what knowledge management is all about – and it’s your lawyers who need to develop that content. Those are the same lawyers who currently don’t have enough client work to fill their timesheets or to keep them feeling productive and challenged."